Updating Text in the Document Editor

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When text is manually edited from within a page in the Document Editor, the connection between that page and the Property Edit Form is severed. This means that any new updates made in your Property Edit Form will not push to that specific page. For this reason, we recommend avoiding manual text edits within the Document Editor and solely updating your information in the Property Edit Form whenever possible for the best results.

Why does this severance occur?

The Property Edit Form is the single source of truth for your listing's marketing information. All of the data in this form will populate to your marketing materials via a one-way connection. If the connection between the Property Edit Form and the Document Editor was two-way, then any edits made to the text in your document would update the original data in the Property Edit Form. This would, in turn, update the text in all of your marketing materials at once (email blasts, property websites, etc.). To prevent any editing errors from appearing on all of your marketing materials, manual text edits in the Document Editor simply sever the one-way connection between the form and that page. This way, you may edit the text on your document while keeping the original information in the Property Edit Form intact. 

How do I fix the page so my Property Edit Form updates appear?

Drag up a new version of that specific page into your document from your Page Library. This new page will have a fresh connection between the document and the Property Edit Form. Keep in mind that the new page won’t have any of the manual edits made on the previous page, but it will reflect all current data in the Property Edit form.


Are there instances where it might be useful to break the connection between my documents and the Property Edit Form?

Disconnecting a page from the Property Edit Form ensures that any new updates won’t override the manual edits you’ve already made in your documents. For example, if you rewrite the Property Highlights in the Document Editor for one of your brochures to aim at a specific buyer, you can update the Sale Bullets in the Property Edit Form and have the new data pushed to your other documents, syndication sites, and websites without it overriding the new Property Highlights you wrote.

Why are my edits in the Document Editor not appearing in the rendered PDF? 

If you make an edit to your document that doesn't seem to be pulling through to the rendered PDF, your device might be caching an older version of the PDF. To fix this, click on the gear icon next to your document > Rerender.


Doing so should clear the document cache and push all of the latest edits to the rendered PDF document. If you are still seeing inconsistencies after rerendering, select "Report Issue" to send a request to our Support team for further assistance. 


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