How to Reset Your Password

Have more questions? Submit a request

This article will guide you through the process of resetting your Rethink password.

Changing Your Password and Security Question

Access your profile settings by clicking on your avatar in the upper right corner, then select Settings.


Select Change My Password and complete the desired fields, then click Save


 Your password change is complete!


Resetting a Forgotten Password

At the Rethink login page, click the Reset Password link highlighted below.


Enter the Rethink username associated with your user profile, then click Continue.


If prompted with the security question "In what city were you born?" the default answer is 'Austin'.

You will receive an automated email (usually immediately, but it can take up to 30 minutes) with your username and a link to set a new password.


If you have any questions about how to change your password please reach out to your System Administrator, or Product Support (

Articles in this section

Was this article helpful?
0 out of 0 found this helpful