If you need any assistance from Rethink Product Support regarding any issues, troubleshooting or walk-throughs, then we ask that you grant Rethink subscriber access so we can temporarily log into your system to view your workflow and setup.
Both you and your System Administrator will need to grant access by taking the steps below:
1. Go to Personal Settings from selecting your avatar on the top right corner:
2. From the left-hand panel, expand My Personal Information > select Grant Account Login Access
3. Finally, reference Buildout Support and select the Access Duration (recommended to grant at least 1-week access) > click Save