Storage Usage

Have more questions? Submit a request

This article discusses your storage allocation in Rethink, how to obtain additional storage should you run out, and how to use Optimizer Report to obtain insight on your file storage. 

 

To access your storage usage, go to Setup > Storage Usage

Screen_Shot_2019-08-09_at_1.39.12_PM.png

Your storage is separated into two parts - Data Storage and File Storage. Your Data Storage contains all of your data within each object in Rethink, and File Storage will house your files in attachments, Documents and Chatter files (including user photos). 

As you scroll down the Storage Usage page, you'll find your Current Data Storage Usage and Current File Storage Usage, broken down by Record Type so that you can easily see where your data is being used. This list will be ranked by percentage in descending order.

Below those sections, you'll also find your Top Users by Data Storage Usage and Top Users by File Storage Usage, so you can easily how much data/file usage each user is utilizing.  

Screen_Shot_2019-08-09_at_2.17.31_PM.png

Each Rethink account comes with 10GB Data Storage and 1GB File Storage. If you need additional storage, please reach out to your Rethink Account Executive or Client Success Manager to purchase an additional 500MB of storage. 

Another tool you can use to track your file storage is Optimizer Report. This will provide you with a personalized, detailed PDF report with advice and recommendations about how you can improve your implementation. If your file storage is starting to reach its limit, it's a good idea to run Optimizer Report for tips on what you can do to decrease your usage and ensure you have enough storage for the information you need. 

Screen_Shot_2019-08-09_at_2.17.06_PM.png

 

 

Please reach out to Product Support (rethinkcrm@buildout.com) if you have any questions about file storage and usage.

 

Articles in this section

Was this article helpful?
0 out of 0 found this helpful